Problems After Getting Wet: Diagnosis

Wet phone acting up? Mic, camera, screen, sound: full diagnosis, fixes, and when to repair vs. replace.

Common symptoms after water exposure: no power, a foggy camera, mic issues, and charging faults.

1. Prepare the phone: Wipe the outside with a soft cloth. Take the case off. Turn the volume up to maximum and switch off silent mode.

2. Open the tool: Go to the Water Eject tool on the home page and play the sound through the phone's speaker, not through headphones.

3. Position the phone: Point the speaker grille downward at roughly 45° so the water can run out.

4. Run a few cycles: Do 3 to 5 cycles of 20 to 30 seconds with short pauses in between. Repeat later if the sound is still muffled.

5. Let it dry: Avoid charging for several hours and let the phone air-dry somewhere well ventilated.

Do not use rice — it is slow and can leave starch or dust inside the ports.

Do not use a hot hair dryer — heat can damage adhesives and push moisture deeper inside.

Do not force charging while the phone shows a liquid alert.

Do not poke sharp objects into the speaker grille.

Water Eject explained — open the free tool on the home page to clear your speaker.

Open the tool on the home page and run a few cycles before you try riskier home remedies.

If the phone still will not turn on after it has had time to dry, or if several parts fail at once (camera, mic, and speaker), take it to a technician.